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HP Recommended
Sleekbook 6-1040ca
Microsoft Windows 10 (64-bit)

Hi,

I recently installed a driver to reinstall beats audio and improve the sound quality on my laptop, and it was working fine up until just recently.

Now, the audio sounds tinny with no bass to speak of. I was wondering if there was a fix for this, and if it would be easier to just delete the beats audio codec and replace it with the generic one instead? I am not too computer savvy, so I tried to the best of my ability to resolve it by turning beats audio on and off, enabling/disabling the audio codec, but that has not done any good. Would someone be able to help me out? 

My computer also updated recently to OS build 14393.447

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

See if this driver works...Install and restart the PC.

 

This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

See if this driver works...Install and restart the PC.

 

This package contains the driver that enables the IDTHigh-Definition (HD) Audio in supported notebook models that arerunning a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63555.exe

HP Recommended

Hi,

I installed the driver and restarted as instructed, and now everything works perfectly. Thank you!

HP Recommended

You're very welcome.

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