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‎02-29-2020 08:35 AM

HP Recommended
Product: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I realise this has been beaten to death and i have followed instructions on various threads and downloaded various drivers and they always fail with the message below.  Can anyway give me further advice?  

rorrisons_0-1582990524940.png

 

3 people had the same question
2 REPLIES 2

‎02-29-2020 01:22 PM

HP Recommended

@rorrisons 

 

Please download and install

 

   https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81305.exe

 

or older

 

    https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

 

Regards.

BH
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‎02-29-2020 09:49 PM

HP Recommended

Hi Ben

would those drivers work for ENVY?

My problem is when i plug in my headphones, main speakers stay on. what is the point of it?

Before upgrading to win10 they used to switch off when plug in headphones.

I even remember having a choice in Beats preferences for it but no longer exist.

Any fix for it?

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