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HP Recommended
HP EliteBook 855 G8 Notebook PC (1V3V4AV)
Microsoft Windows 11

Hi everyone,

 

I am working in an software firm .

We ordered 5 :

 

HP EliteBook 855 G8 Notebook PC

Ryzen 7 pro

P/N 459A1EA#ABF

 

After upgrading those notebooks to Windows 11, we experienced a couple of bluescreens and the audio gone. When I analyzed the DUMP file I found that the Audio driver might be involved.

I try updating it. Uninstall then Install it back. The audio would work for a couple of hours then start again, Reinstall the PC from zero, etc. The same thing is happening afterwards. No audio and more blue screens.

Wondering if there's a known problem with those model of notebook that runs on Windows 11.

 

If needed I can copy/paste the infos I found in the DUMP file.

Hope that someone will have some answers for me.

Best regards ! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.