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- HP Community
- Notebooks
- Notebook Audio
- Bluetooth Headphones

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01-08-2021 05:17 PM
Hello, I' ve been having trouble pairing my wireless Sony headphones to my laptop. I have followed every step and it just doesn't recognize the headphones. Are there any tips or solutions to this. For example, I have my mouse set up via bt and works just fine. The headphones work as well in my phone.
01-08-2021 09:42 PM
@JLG57 wrote:... I have my mouse set up via bt and works just fine.
That means nothing wrong with your machine. Can your machine see your headphones ?
(a) If not: you have to allow your headphones to be discoverable
(b) If yes, but won't connect, you have to contact Sony to get its driver and install to your computer.
Regards.
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