I bought a HP Pavilion laptop last year and from the beginning I have been getting some buzzing and mostly static crackling noises when using headphones. I have tried three different headphones and they all have this problem to varying degrees. I tried rolling back the Realtek audio driver, and this did solve the noise problem, but then caused the problem that sound began to come out of the laptop speakers and headphones simultaneously. As the product is still under warranty I took it back to the store I bought it from a few weeks ago, and they replaced the speakers. This did not solve the problem.
Hi @The_Fossette, thanks for your response and kind words.
I ran the "Playing audio" troubleshooter and it told me to turn off sound effects and enhancements. When I clicked "Yes, Open Audio Enhancements" it came up with "Troubleshooting couldn't identify the problem". By default my audio enhancements are not enabled by the way.
I followed the steps of uninstalling the realtek driver before downloading and lauching the installer for the other one. I'm still definitely getting noise.
I don't think the downloaded driver is installing properly. I run the exe as administrator and it comes up with a cmd window saying "Done" yet in the bottom right of my screen it says "No Audio Output Device is Installed" and there is no sound
I restarted again and the old driver is back on the computer plus the noise is back.
I've tried this a number of times with different headphones and still no improvement unfortunately.
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