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Calidad de audio auriculares distorsionada

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Omen Obelisk
Microsoft Windows 10 (64-bit)

Hola tengo un problema el cual es que cuando conecto los auriculares que son unos HP Pavilion 400 a veces el audio se distorsiona y tengo que reiniciar el ordenador para que se arregle. Suena el sonido casi sin bajos, en cambio si lo conecto al monitor (Omen 25) entonces se escucha super grave y casi no hay agudos, alguna idea de que puede ser ?

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HP Support Agent
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Hi @Snapdragon845

Welcome to the HP Support Community. 


We advise you to post your question in English to ensure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question. 

Or, if you prefer, you can visit the HP Support website, to find the support channel for your region. 


Keep us posted.

I am an HP Employee

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