cancel
Showing results for 
Search instead for 
Did you mean: 
Gintoki
New member
2 1 0 0
Message 1 of 4
186
Flag Post
HP Recommended

Can't hear anything from my Zbook G3 by Headphone

Zbook G3
Microsoft Windows 10 (64-bit)

I bought a ZBook G3, but when I plugged my headphone into my laptop. my laptop recognizes headphones normally but does not hear any sound at all. I found out and edited in Window's Sound but it said this application is managed by another software called Bang & Olufsen, when I edit it, I still do not hear anything?
Please help me fix this.

3 REPLIES 3
Level 19
Level 19
78,253 78,152 9,630 20,818
Message 2 of 4
167
Flag Post
HP Recommended

Can't hear anything from my Zbook G3 by Headphone

@Gintoki

 

Please try,

 

(a) Right click speaker icon and select sounds

(b) Select Playback tab,

(c) Right click your headphone device and enabkle it.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Reply
0 Kudos
Gintoki
New member
2 1 0 0
Message 3 of 4
162
Flag Post
HP Recommended

Can't hear anything from my Zbook G3 by Headphone

Screenshot_15.png

Dear, it's enabled and i still didn't hear anything, bro!  

Reply
0 Kudos
Haddix
New member
1 1 0 0
Message 4 of 4
58
Flag Post
HP Recommended

Can't hear anything from my Zbook G3 by Headphone

Gintoki, right click on Headphones object under Sound option in control panel and go to its properties. Headphones have to be plugged in for this option to show. Once Headphones Properties dialogue box is open go to Enhancements tab and make sure option "Disable all sound effects" is unchecked. This was the resolution to the same issue I was having that you are. I hope this helps.

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation