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Cannot connect to the HP audio center

HP Recommended
HP DQ1038-WM
Microsoft Windows 10 (64-bit)

Hi, My laptop is a Hp-dq1038wm, Core i3 10th Gen 1005G1, it consists of a 4GB DDR4 RAM, and a 128 GB SSD, it consists of Dual stereo speakers, i cannot use the HP audio center which I installed  from the Microsoft store. I bought my Laptop on 2020 May. I formated my laptop thrice due to a Virus attack, and on the 3rd time I couldnt open the audio center where it shows RPC service is not reachable. And now the quality of the speakers are decreasing, There fore please concern about this situation immediately and help me.. Thank You !!!

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