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Level 3
29 17 2 19
Message 1 of 18
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Conexant Flow?

HP Recommended
Envy m7-u109dx
Microsoft Windows 10 (64-bit)

I noticed that "Flow" is running in the task manager all of the time, but I can't find any documentation about how to use it, change settings, etc. Bang & Olufsen is also running, but I can open Bang & Olufsen to change sound settings.

 

Does Bang & Olufsen override Flow, and if so, do I need to have Flow running? Or is there a way to open Flow and look at the settings?

17 REPLIES 17
HP Support Agent
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Message 2 of 18
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@imaref,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you see that "Flow" is running in the task manager all of the time.

 

"Flow" could be a third party software, we do not have any information about it. You may uninstall the software.
 

You have a good day ahead.

Rainbow23
I am an HP Employee

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29 17 2 19
Message 3 of 18
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"Flow" is a part of the Conexant audio driver package which came installed on my Envy, and is also installed when installing the Conexant audio drivers.

 

I think you better check your info again...

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HP Support Agent
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Message 4 of 18
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@imaref
Thank you for your reply, I'll be more than glad to help you.


I understand that the issue is with the Conexant audio driver package which was pre-installed in the computer.


This issue requires one to interaction over the phone, please contact HP phone support for further assistance at the link: www.hp.com/contacthp


You have a good day ahead.
 

Rainbow23
I am an HP Employee

If you found this post helpful, you can let others know and also show your appreciation by clicking the Accept as Solution button, Thumbs up" button!

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Why are HP support so unhelpful? The OP states there's no documentation and their response is to call them???

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Message 6 of 18
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Anyone found a working soultion for the Bo/Conexant audio driver problem on Microsoft Windows 10 (64-bit)?

A bit anoying to not have any sound on the laptop.

 

//j

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@imaref

Already running the latest version and installing it again does, unfortunately, not solve anything.

Only solution I have found is to disable the Flow and MicTray programs, which are normally started via the task scheduler.

 

//j

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29 17 2 19
Message 9 of 18
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If you want it fixed, you're going to have to UNinstall the latest driver:

 

1. Go to control panel, click on Conexant ISST Audio and choose "uninstall".

 

2. After uninstalling--reboot. When the computer starts back up, the volume icon will have a red X since there is no driver.

 

3. Wait for a few minutes and then Windows 10 will install the driver for you (you may have to wait longer if you have a slow internet connection).

 

4. I double checked in the device manager, and Windows 10 installed a compatible driver. Sound now works.

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Problem is that Flow.exe crashes on load and it makes no different at all if i uninstall/reinstall the Conexant ISST Audio drivers.

But as I wrote, preventing Flow and MicTray from executing when Windows boots solves the problem for me. 

 

By doing this I have audio and no warnings about crashing applications every time i powerup the laptop.

 

//j

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