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‎04-01-2021 03:01 PM

HP Recommended
Product: envy
Operating System: Microsoft Windows 10 (64-bit)

Why does my Envy notebook suffer regular audio failure to the internal speakers requiring the drivers to be repaire? Happening  roughly every other day

3 REPLIES 3

‎04-01-2021 03:25 PM

HP Recommended

@terrington 

 

HP has hundreds of different models/products called Envy notebooks, what is yours ? Please use the following way to find out the model/product of your machine


                https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎04-03-2021 11:55 AM

HP Recommended

HP ENVY Laptop - 13-ba0010na

Product number: 133S9EA#ABU

Hope that helps

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‎04-09-2021 07:07 AM

HP Recommended

Sounds as if I have a duff machine ....

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