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‎02-24-2017 12:32 PM - edited ‎02-24-2017 12:43 PM

HP Recommended
Product: 15-r121ng
Operating System: Microsoft Windows 10 (64-bit)

I want to install Dolby Digital Plus on my notebook, but I don't know which driver I need. Can you give me a link for downloading the right driver?

 

                                                      

Model: 15-r121ng

Product: K4C36A#ABD

                                                      

 

When i want to install Dolby Digital Plus, i get this error:

 

undefined

 

In english: The Doby Digital Plus-Audiodriver can not be startet. Restart your computer or install the driver again, if the problem continues.

 

 

 

 

I hope you can help me, you also can answer me in german 🙂

 

FabJoeHD

3 REPLIES 3

‎02-24-2017 01:09 PM

HP Recommended
Hi,


Did your laptop audio come with Dolby audio technology built in?

https://www.dolby.com/us/en/technologies/dolby-digital-plus.html

I don't think your notebook speaker is tuned to dolby technology capability from factory, according to its specs.

https://www.dolby.com/us/en/categories/pc.html

Only audio driver you can try to install is this:
http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-15-Notebook-PC-series/7234951/model/747...


Regards

Visruth
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‎02-24-2017 01:58 PM

HP Recommended
Thank you, I'll try it out.
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‎02-24-2017 01:59 PM

HP Recommended


You're welcome.

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