cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Anonymous
Not applicable
Message 1 of 2
152
Flag Post

Driver Compatibility

HP Recommended
HP ENVY x360 - 15m-dr1012dx
Microsoft Windows 10 (64-bit)

Why would the audio driver for my laptop be only compatible with Windows 10 Home and not Windows 10 Pro? HP Support told me that the audio driver is only compatible with Windows 10 Home and it doesn't make sense to me.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,825 1,963 2,168
Message 2 of 2
Flag Post
HP Recommended

@Anonymous

 

I reviewed your post and I understand that you are facing issues with the driver compatibility.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Yes, I agree with you and the Windows flavor should not affect the drivers usually. However, if you help me with the exact issue you are facing and I will assist you with the same.

 

You have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation