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HP Recommended

This question has been posted by many experiencing the same issue. Should this be a recall for HP Pavillion?

HP, how can this be fixed please??

9 REPLIES 9
HP Recommended

@JADEE1111 

 

Before we can help, we need to know what EXACTLY is your HP Pavilion ? Please use the following instructions to find out the model/product of your machine:


              https://support.hp.com/us-en/document/c03754824

or

             https://support.hp.com/us-en/document/c00033108


Please do NOT post its Serial number (s/n).


Regards.

BH
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HP Recommended

Thank you, it is HP Pavilion Laptop, Model 15 - cw1063wm PROD- 6BT06UA#ABA  Realtek Radio Model RT 8822BE

03D96D4A-1B24-4998-8C95-3F89414C1855.jpeg 

HP Recommended

Look here .

HP Recommended

I actually did this yesterday and it did not work. 

I installed the link you suggested and it is not supported on this os. 

 

Any other suggestions or is this faulty hardware? 

HP Recommended

Which version of Windows is installed? Right click on Start > Run > write winver

HP Recommended

Write winver says can not find this file. It is Windows 10 version 1903.

 

This seems to be more of a direct issue with the speakers on these computers however if theres another suggestion, will try it.

HP Recommended

The driver can probably only be installed from Windows 10 version 1909. Call Windows Update via the settings and update.

HP Recommended

Updated to Windows 10 ver. 2004 and still not success with compatibility of any of suggested drivers to fix this issue.

HP Recommended

@banhien now you know exactly the model number as requested, what is your suggestion to fix this HP Speaker issue?? 

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