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HP Recommended
HP Elitebook 840 G3
Microsoft Windows 7 (64-bit)

I have recently imaged this laptop but try as I might I cannot get the soundcard to work. There is no entry in Device Manager and I have attempted to install the drivers again for the sound only but no success. When I click on the speaker in System Tray I get an error "no hardware found"

 

I have done a hardware scan in Device Manager too but again no hardware for sound is present.

 

Any ideas?

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