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1 REPLY 1
01-28-2020 12:26 PM
Thank you for posting on the HP Support Community.
I did decode the failure ID: GK63LJ-8SSA03-MFPUQK-21BR03 and found out it means Audio Channel Failure.
I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
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