• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎04-21-2021 09:34 AM

HP Recommended
Product: Pavillion 15-ec1020
Operating System: Microsoft Windows 10 (64-bit)

Hola quisiera saber si aumento la memoria ram de mi portátil pierdo la garantía

1 person had the same question
2 REPLIES 2

‎04-21-2021 09:39 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

I work on behalf of HP.
Was this reply helpful? Yes No

‎04-21-2021 12:05 PM

HP Recommended

Hi, @javiko91 

 

This is a peer to peer forum.  We do not work for or represent HP, so we cannot officially advise you regarding the warranty terms and conditions.

 

Below is the link to the service manual for your notebook.

 

Maintenance and Service Guide HP Pavilion Gaming 15 Laptop PC

 

If you look at Chapter 5, the removal and replacement of memory is an authorized customer procedure, so you will probably not void the warranty unless you break something in the process of upgrading the memory.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.