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‎04-24-2020 07:26 AM

HP Recommended
Product: HP ENVY x360 - m6-ar004dx
Operating System: Microsoft Windows 10 (64-bit)

I can't access Stereo Mix on the inputs for this audio driver. I have tried many places online to find a solution but it evades me. I've also tried installing a Realtek HD Audio driver, but I don't think this notebook PC can use this audio driver. Any help would be greatly appreciated. Thank you!

1 REPLY 1

‎04-28-2020 09:55 AM

HP Recommended

@jamesmccurdy1
Thank you for posting on HP Support Community. 

 

After reading your post, I did go through the Product specifications of your product and found that your computer is not compatible with the Conexant Audio driver.

 

I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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