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jsteele4103
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HP 15-DY1078NR Speakers

HP Recommended
15-DY1078NR
Microsoft Windows 10 (64-bit)

I just recently bought this laptop and the audio sounds like it's heavily processed and when the bass hits, you can definitely tell as it's hard to hear the lyrics. I did a driver check and it appears as if I have the latest drivers. Is this just what the audio sounds like from these speakers or is there some kind of upgrade I can do? I see I can try Dolby or DTS Sound but haven't tried that. Would love to know if there's a solution.

 

Thanks!

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KrazyToad
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Message 2 of 2
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HP Recommended

@jsteele4103

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

If the issue persists please run an Audio Test from F2 Diagnostic

 

- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Audio

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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