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- Notebooks
- Notebook Audio
- HP 15-DY1078NR Speakers

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08-16-2020 10:45 PM
I just recently bought this laptop and the audio sounds like it's heavily processed and when the bass hits, you can definitely tell as it's hard to hear the lyrics. I did a driver check and it appears as if I have the latest drivers. Is this just what the audio sounds like from these speakers or is there some kind of upgrade I can do? I see I can try Dolby or DTS Sound but haven't tried that. Would love to know if there's a solution.
Thanks!
08-19-2020 09:54 AM - edited 08-19-2020 09:55 AM
Welcome to HP Community
I have gone through your Post and would like to help
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
Click Check for updates and messages to scan for new updates.
Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
If the issue persists please run an Audio Test from F2 Diagnostic
- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Audio
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee