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- HP Community
- Notebooks
- Notebook Audio
- Re: HP 15q - BU006TU Left speaker not working !
Create an account on the HP Community to personalize your profile and ask a question
11-20-2017 11:33 AM
MY BRAND NEW LAPTOP JUST ONLY ONE MONTH WENT now LEFT SPEAKER NOT WORKING.
This issue raise up past week ! before that it was working very good !
I tried many ways :
1,Balancing volumes ( R, L ) but failed.
2,Troubleshooted but failed. ( also Enhance method too ).
3,Updated latest audio driver but failed.
4,Enabled driver from Device manager but failed.
Now, what can i do now ? please help !
Headphones working fine ! both left and right !
Am using Win 10 PRO OS. Please reply soon am waiting..
Solved! Go to Solution.
Accepted Solutions
11-20-2017 01:14 PM - edited 11-20-2017 01:27 PM
Please contact HP Support in your region.
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Scroll down to the bottom of the page,
Click Contact HP
Click Shopping or Support > Get Started
Technical Support Details
USA / Canada
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- Click the Blue “?” to see help on finding your Product Number / Serial Number
- View Contact options
UK
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- Contact Phone: Contact HP UK – Phone Assist
Everywhere else
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- If necessary, Select your Country on the main website page
- Scroll down > To the right of Check multiple warranties, Click Continue
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- Click the box to verify you are "Not a robot"
- Click Submit(at bottom of list entries)
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11-20-2017 01:14 PM - edited 11-20-2017 01:27 PM
Please contact HP Support in your region.
HP Contact Information – Sales, Technical Support, other Contacts
Open Browser to HP Forum,
Scroll down to the bottom of the page,
Click Contact HP
Click Shopping or Support > Get Started
Technical Support Details
USA / Canada
- Submit information online: HP Customer Support - USA / Canada - Contact > Get started
- Click the Blue “?” to see help on finding your Product Number / Serial Number
- View Contact options
UK
- For faster support, submit information online HP Customer Support - UK - Contact
- Contact Phone: Contact HP UK – Phone Assist
Everywhere else
- Contact Information: HP World-Wide Support
Additional Information - "Things that are HP"
Need help finding your computer?
Visual search-and-click to assist finding your computer model
Help to find Product Information:
- Finding your Serial Number
- HP Printers - How Do I Find My Model or Printer Number?
- HP Devices – Find Product Number
Warranty Check
NOTE: Use the "multiple systems" method to check your single system or multiple systems
- If necessary, Select your Country on the main website page
- Scroll down > To the right of Check multiple warranties, Click Continue
- Enter Serial Number and Countryfor one or more devices / systems to be checked
- Click the box to verify you are "Not a robot"
- Click Submit(at bottom of list entries)
- When the page opens, Click View Details
Scams and Unscrupulous Contacts – Please READ:
- HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls
- HP does not post unsolicited messages with embedded phone numbers or email addresses
Thank you for participating in the HP Community Forum.
We are a community of HP enthusiasts dedicated to supporting HP devices and technology.
12-13-2017 04:35 AM
I found solution by giving service to hp authorized service center in chennai ( near gemini bridge ). However, its under warranty lol. They took 10 days to replace my left speaker. i dont know how my old one gone ! anyways am happy with this solution by @Dragon-Fur ! cheers man ! Now am back to my programming work : )
12-13-2017 03:58 PM
You are Welcome. I am glad it is fixed.
Yes, taking a computer to local service center is good when there is someplace nearby.
I have a place in the mountains -- EVERYTHING seems far away. We do have a gas station; we can buy gasoline so we can drive far away to get to everything. Smiling.
Happy Computing.
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