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HP Recommended
HP 15q - BUOO6TU
Microsoft Windows 10 (64-bit)

MY BRAND NEW LAPTOP JUST ONLY ONE MONTH WENT now LEFT SPEAKER NOT WORKING.

This issue raise up past week ! before that it was working very good ! 

 

I tried many ways :

 

1,Balancing volumes ( R, L ) but failed.

2,Troubleshooted but failed. ( also Enhance method too ).

3,Updated latest audio driver but failed.

4,Enabled driver from Device manager but failed.

 

Now, what can i do now ? please help ! 

 

Headphones working fine ! both left and right !

 

Am using Win 10 PRO OS. Please reply soon am waiting..

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@HameedBasha

 

Please contact HP Support in your region.

 

HP Contact Information – Sales, Technical Support, other Contacts 

 

Open Browser to HP Forum,

Scroll down to the bottom of the page,

Click Contact HP

 

Click Shopping or Support > Get Started

 

Technical Support Details

 

USA / Canada

  1. Submit information online: HP Customer Support - USA / Canada - Contact > Get started
  2. Click the Blue “?” to see help on finding your Product Number / Serial Number
  3. View Contact options

 

UK

  1. For faster support, submit information online HP Customer Support - UK - Contact
  2. Contact Phone:  Contact HP UK – Phone Assist

 

Everywhere else

  1. Contact Information: HP World-Wide Support

 

Additional Information - "Things that are HP"

 

Need help finding your computer?

       Visual search-and-click to assist finding your computer model

 

Help to find Product Information:

 

Warranty Check

 

       NOTE:  Use the "multiple systems" method to check your single system or multiple systems

 

  • If necessary, Select your Country on the main website page
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter Serial Number and Countryfor one or more devices / systems to be checked
  • Click the box to verify you are "Not a robot"
  • Click Submit(at bottom of list entries)
  • When the page opens, Click View Details

 

Scams and Unscrupulous Contacts – Please READ:

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

 

Dragon-Fur

View solution in original post

4 REPLIES 4
HP Recommended

@HameedBasha

 

Please contact HP Support in your region.

 

HP Contact Information – Sales, Technical Support, other Contacts 

 

Open Browser to HP Forum,

Scroll down to the bottom of the page,

Click Contact HP

 

Click Shopping or Support > Get Started

 

Technical Support Details

 

USA / Canada

  1. Submit information online: HP Customer Support - USA / Canada - Contact > Get started
  2. Click the Blue “?” to see help on finding your Product Number / Serial Number
  3. View Contact options

 

UK

  1. For faster support, submit information online HP Customer Support - UK - Contact
  2. Contact Phone:  Contact HP UK – Phone Assist

 

Everywhere else

  1. Contact Information: HP World-Wide Support

 

Additional Information - "Things that are HP"

 

Need help finding your computer?

       Visual search-and-click to assist finding your computer model

 

Help to find Product Information:

 

Warranty Check

 

       NOTE:  Use the "multiple systems" method to check your single system or multiple systems

 

  • If necessary, Select your Country on the main website page
  • Scroll down > To the right of Check multiple warranties, Click Continue
  • Enter Serial Number and Countryfor one or more devices / systems to be checked
  • Click the box to verify you are "Not a robot"
  • Click Submit(at bottom of list entries)
  • When the page opens, Click View Details

 

Scams and Unscrupulous Contacts – Please READ:

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

 

Dragon-Fur

HP Recommended

Frankly, i dont want to give service ! I need solution to solve this. 

 

Please is there any other solutions to solve ?

 

Thanks in advance

HP Recommended

I found solution by giving service to hp authorized service center in chennai ( near gemini bridge ). However, its under warranty lol. They took 10 days to replace my left speaker. i dont know how my old one gone ! anyways am happy with this solution by @Dragon-Fur ! cheers man ! Now am back to my programming work : )

HP Recommended

@HameedBasha

 

You are Welcome.  I am glad it is fixed.

 

Yes, taking a computer to local service center is good when there is someplace nearby.

 

I have a place in the mountains -- EVERYTHING seems far away.  We do have a gas station; we can buy gasoline so we can drive far away to get to everything.  Smiling.

 

Happy Computing.

 

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.