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HP 470 G2 stereo Line in / microphone problem

Hi, I have 2 x HP Probook 470 G2 and a HP ProBook 450 G2 in our household, all of which cannot detect a microphone or stereo line in device such as an IPod etc being plugged in. They all detect headphones perfectly OK but I now need to use the combi jack as an input for these types of devices. In "sounds" - "recording", the external microphone box says "not plugged in", even though DTS gave me an alert to tell me that I had plugged in a device. Can anyone advise please? Thanks
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