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‎08-19-2021 02:31 AM - last edited on ‎08-20-2021 06:06 AM by HP Administrator

HP Recommended
Product: HP 6500

I got the HP 6500 speakers along with HP laptop  in 2017. I did not use them all this while but yesterday when I tried using them, its light is not glowing even after overnight charging. I stay in India(New Delhi). Is there a way I can get them repaired ?

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1 REPLY 1

‎09-01-2021 06:49 AM

HP Recommended

@Anupam-1969

 

Welcome to the HP support communtiy.

 

I understand that your Bluetooth speakers are not working, I am glad to assist you.

This seems to be a hardware issue.

I request you to talk to HP support.

They might have multiple options to help you with this.

  1. Click on this link - https://support.hp.com/us-en/contact-hp?openCLC=true
  2. Select the country.
  3. Enter the serial of your device.
  4. Select the country from the drop-down.
  5. Click on "Show Options".
  6. Fill the web-form. A case number and phone number will now populate for you.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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