HP Audio Center Equalizer is missing. How do I bring it back?

[mleekun]

It has been a couple of months since the equalizer disappeared from my HP Audio Center. The following is somewhat how it used to look.

And this is how it looks now.

The equalizer previously had many different presets or customized settings that I would use according to my need, but now none of them are there. Any way I can bring them back?

P.S. The official HP Customer Support website shows these audio drivers, but I have already installed them with no results.

Thank you.

[praveenbv]

Hi@mleekun, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps Audio issue 

To resolve this issue, download and install the SoftPaq or update the audio driver in Device Manager.

Option 1: Download and install the SoftPaq to update the audio driver:

Let's start off by updating the Bios, Chipset, and graphics card drivers on your PC from our HP support website, using this link.

Realtek High-Definition (HD) Audio Driver

Option 2: Update the audio driver in Device Manager

1. Open Device Manager.
2. Expand Sound video and game controllers.
3. Right-click on Realtek Audio Device.
4. Select Update Driver Software.
5. Select Search automatically for updated driver software.
6. Follow the on-screen instructions to download and install the driver.

Hope this helps! Keep me posted. 

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