-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Audio
- HP Audio Center Equalizer is missing. How do I bring it back...

Create an account on the HP Community to personalize your profile and ask a question
06-18-2021 10:17 AM
It has been a couple of months since the equalizer disappeared from my HP Audio Center. The following is somewhat how it used to look.
And this is how it looks now.
The equalizer previously had many different presets or customized settings that I would use according to my need, but now none of them are there. Any way I can bring them back?
P.S. The official HP Customer Support website shows these audio drivers, but I have already installed them with no results.
Thank you.
06-25-2021 10:00 AM
Hi@mleekun, Welcome to the HP Support Community!
Request you to follow the below troubleshooting steps Audio issue
To resolve this issue, download and install the SoftPaq or update the audio driver in Device Manager.
Option 1: Download and install the SoftPaq to update the audio driver:
Let's start off by updating the Bios, Chipset, and graphics card drivers on your PC from our HP support website, using this link.
Realtek High-Definition (HD) Audio Driver
Option 2: Update the audio driver in Device Manager
- Open Device Manager.
- Expand Sound video and game controllers.
- Right-click on Realtek Audio Device.
- Select Update Driver Software.
- Select Search automatically for updated driver software.
- Follow the on-screen instructions to download and install the driver.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!