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HP Recommended

Seems HP is beating around the bush. I too have the same problem. This is a DRIVER problem. On my system when you go to sounds in device manager, the " Bar indicator" barely registers when volume is maxed.( 1 bar out of 10) I am using the newest HP drivers for this system (sp63555). If you can't fix it AT LEAST be honest to those of us who have spent GOOD MONEY to get the Beats audio effect. My DV^ now sounds like a tin can and audio control if useless unless connected to an aplified external speaker system.

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HP Recommended

@Watchdog5x5

I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.

 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

Riddle_Decipher
I am an HP Employee


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