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‎11-08-2019 10:42 PM

HP Recommended
Product: Hp envy x360 15.6’’
Operating System: Microsoft Windows 10 (64-bit)

I have HP ENVY X360 15.6’’ laptop, its audio is powered by Bang  &  Olufsen speakers which is in the right and left of the laptop near to top of keyboard, Sometimes the volume getting very low and i checked it in the control panel speaker setting configuration , but while checking the audio my both speakers have different volume sometimes and sometimes both are very low, I contacted service centre and they change the os and i got the report about it the problem was the os I installed from the update, but after the 2 days of service i am facing the same problem, anyone can help me to solve this problem?

2 REPLIES 2

‎11-08-2019 11:07 PM

HP Recommended

@gireesh1990 

 

Firstly what EXACTLY is your HP ENVY X360 15.6’’ ?  Please use the following instructions to find out the model/product of your machine:


     https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

BH
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‎11-09-2019 05:21 AM

HP Recommended

Hp envy x360 15,6’’ cn-0000nx

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