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‎11-15-2018 11:39 AM

HP Recommended
Product: Elitebook 8760W
Operating System: Microsoft Windows 10 (64-bit)

I recently installed Windows 10 on my HP Elitebook 8760W and it has been working perfectly for me so far, with all the drivers installing and me encountering no issues except for the audio drivers. I have already tried using Windows 8.1 drivers and there's *no* IDT audio device in Device Manager. Screenshot of Device ManagerScreenshot of Device Manager

Error Message in the setup of the IDT audio driver, English translation would be: "The hardware detected is not supported by this IDT software package."Error Message in the setup of the IDT audio driver, English translation would be: "The hardware detected is not supported by this IDT software package."

 

 I hope you all will be able to help me with my issue. :generic:

1 person had the same question
3 REPLIES 3

‎11-15-2018 12:14 PM

HP Recommended

@oxocero

 

Please try to download and install the following software

 

     http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71717.exe

 

Hope this helps.

 

Regards.

 

  

BH
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‎11-15-2018 01:30 PM

HP Recommended

It didn't sad;y enough, I got the same error as when using the Windows 8.1 drivers.

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‎02-14-2019 01:51 PM

HP Recommended

I tried the link to the software drivers and had no luck. Trying to install the audio drivers on Widows 7 64 and cannot get any sound from the machine.

 

Audio_Issues.PNG

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