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HP Envy Spontaneous Squeak/Chirp

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HP Envy x 360 Convertible
Microsoft Windows 10 (64-bit)

My laptop is making a sqeak/chirp noice spontaneously when a new screen pops up or I open a new program. How can I make this stop? It is very annoying.

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@abarbosa

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I understand that you are getting a squeaky sound whenever a New Screen/Menu pops up.

 

It would be my pleasure to assist you

 

Let's try disabling the Notification sound on the Notebook.

  1. Use the Windows key + I keyboard shortcut to open the Settings app.
  2. Click System.
  3. Click Notifications & actions.

 

Scroll down to Settings and under settings you will have an option to turn off the Sound Notification.

 

You can also try these Steps.

 

Click Start Search > Type Sound > Go to Sounds TAB > In the Program Event Box scroll and select Menu Pop Up > Click on it and ensure the Sounds is None > Click OK

 

 

Please try these steps and let me know if you need further assistance.

 

Thank you 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 
 

 

 

 

KrazyToad
I Am An HP Employee

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Thank you for the suggestions. These changes have already been made and the squeak is still happening. It doesn't seem to be a sound generated by the windows system itself. It is almost like it is coming from within the hard drive or someother hardware inside my laptop. Anyother solutions suggested are welcome.

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@abarbosa

 

I suggest you update the BIOS from this Link: https://support.hp.com/us-en/drivers.

 

Enter your Product Number or detect your product and download the BIOS.

 

If you suspect the issue is with the Hard drive you can run the Hard drive test to confirm the Hardware Functionality

 

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Hard drive

 

If the issue persists you can contact our Phone Support for Service Options.

 

Step 1. Open link: www.hp.com/contacthp/
Step 2. Enter Product number or select to auto detect 
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click: HP contact options - click on Get phone number and phone number appear.

 

Keep me posted how it goes and if you need further assistance.

 

Thank you 🙂

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" 
 

KrazyToad
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None of the above worked. I'll contact support. Thank you for your efforts.

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@abarbosa

 

Keep us posted if you need any assistance.

 

Thank you 🙂

KrazyToad
I Am An HP Employee

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I have the same issue. I am pretty sure it is the fan and not the hard drive though. For me it is on the right hand side. It Also happens when I open a new program and progressively lessens  after that. It's very annoying after this being my second replacement of a premium laptop.

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1) Envy, like many modern laptops, has a bad EMC (electromagnetic compatibility) design. Some circuits, like disk I/O bus lines create strong radio interference. It is notable by weak cracking sound when something is loaded. Other circuits can also cause it.

Try setting lowest audio master sampling rate - this can(at some cases) tweak the low-pass filter the way it cuts a part of the annoying hiss, or makes the circuit insusceptible to the interference owing to higher frequency port impedance changing.

 

2) It can be caused by broken synchronization of audio buffers, where samples are lost or delayed. such events grow in frequency when something is loading or working with high cpu and bus load.

try newer drivers from Omen models, not available for Envy.

https://h30434.www3.hp.com/t5/Notebook-Audio/HP-Envy-x360-speakers-crackling/m-p/7241231/highlight/t...

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