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HP Recommended
HP Envy 13
Microsoft Windows 10 (64-bit)

I have a brand new Envy 13" laptop with a USB C port. I purchased a USB C to HDMI cable to connect it to the HDMI port on my Samsung TV, just like I had done before successfully with my old Macbook Air for years. When I connect with the cable, the video appears, but I get no audio on the TV (it keeps playing on laptop speakers). The TV doesn't appear in a list of devices in the control panel; the only audio output I can select is the internal speakers. Any idea on how to get audio to output to the TV?

 

This is the cable:

https://www.amazon.com/uni-Thunderbolt-Compatible-MacBook-Surface/dp/B075V5JK36/ref=sr_1_3?keywords=...

1 REPLY 1
HP Recommended

@mkruse Welcome to HP Community!

 

I understand that you are not getting the audio while connected to the TV.

 

For specific details about USB Type-C capabilities, see the QuickSpecs for your business PC, workstation, detachable, convertible, phone, or tablet at QuickSpecs web-page.

 

For Pavilion x2, x360, Spectre, ENVY, and OMEN series computers see the product specifications for your model: click here for details

 

If you've ensured the connection is supported, I suggest you update the BIOS, Chipset and graphics card drivers using the HP website: Click here to find and install the same.

 

Once done, restart the device, create a new user account if the above didn't help and check if that works.

 

Keep us posted,

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