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- HP Envy x360 has made a siren like noise, while I was on a z...

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09-10-2020 08:31 AM
I had to recently recently fixed my audio issues with this laptop. I was having issues of no audio. I troubleshooted and fixed it using this site. However, since I did this, I have issues with my laptop making a terrible siren noise in the middle of a google meet or zoom meet. I am not able to reset the computer, as it isn't responsive to the ctrl alt delete method, so I had to turn off the laptop by using the on/off button. Why is this happening? Anything I can do to fix this?
09-12-2020 12:17 PM
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)
BIOS default:
- Turn off the computer and wait five seconds.
- Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
- On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
- Press F10 to Save and Exit.
- Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
- Follow the prompts to restart your computer.
If the issue persists, follow next steps.
- Step 1: Check the microphone hardware (do not skip any troubleshooting steps if you feel steps are repeating)
- Step 2: Update the audio driver
- Step 3: Use the Troubleshooting tool
- Step 4: Configure the sound settings in Windows
- Click here: https://support.hp.com/in-en/document/c03421813 to complete the troubleshooting step.
Configuring and Using Zoom Rooms' at https://support.hp.com/us-en/document/c06386719
For general support: Go to 'Zoom Help Center' at https://support.zoom.us/hc/en-us
For technical support: Go to 'Zoom Video Communications Technical Support' at https://support.zoom.us/hc/en-us/articles/201362003
For email support: Send an email to support@zoom.us
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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