Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

HP Headphone Jack not allowing plug in all the way

HP Recommended
HP Spectre
Microsoft Windows 10 (64-bit)

The bevel on the side of the Spectre notebook doesn't allow the headphone plug to go in all the way, unless pushed manually pretty hard, and then keeps popping out.... frustrating issue.  I have a Bose headphone set, which works in every other digital unit I own, but this laptop seems to not want to take the jack - shold I shave the plastic nub on the headphone plug to make it smaller?  Or return the laptop?

HP Support Agent
HP Support Agent
31,166 26,473 2,620 4,016
Message 2 of 2
Flag Post
HP Recommended

@Duckstab12 I understand your concern and I have brought your issue to the attention of an appropriate team within HP.

They will likely request information from you in order to look up your case details or product serial number.

Please look for a private message from an identified HP contact.


Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community.

I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation