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HP Laptop 14-cm0xxx Internal Microphone Recordings distorted

HP Recommended
HP Laptop 14-cm0xxx
Microsoft Windows 10 (64-bit)

Hi all, 

I have recently ran all troubleshooting, from HP Support, Virtual Agent, and HP Diagnostics, as well as HP Audio Check, and followed steps like ensuring drivers are up to date. 

My issue seems quite rare, but basically when using internal mic on laptop (2 Realtek RAudio), for recording sounds, or other purposes such as video calls, there is a distortion of sound, like a low vibrating or buzzing sound. 

Can anyone indicate what the source of this issue might be? The microphone is now unusable. If i plug in an external microphone, such as a set of headphones with a microphone, the recordings are clear and free of issue. 

Any help appreciated!



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