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‎02-23-2021 05:11 PM

HP Recommended
Product: HP Laptop 15S-FQ2010NP
Operating System: Microsoft Windows 10 (64-bit)

Hi Team,

 

After solved the issue with the storage and after installed Win10 x64 with all updates. now i have an sound issue.

 

The sound that came from the jack it works fine, but the sound that cames from the laptop column cames with noise and the music is not understandable.

 

Can be an driver issue?

 

Thanks

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-23-2021 05:17 PM

HP Recommended

Hi:

 

This is the driver support page for your notebook's model series.

 

Laptop HP 15s-fq2000 Downloads de software e drivers | Suporte ao cliente HP®

 

The only suggestion I can offer if you have not done so already, would be to install the audio driver.

View solution in original post

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5 REPLIES 5

‎02-23-2021 05:17 PM

HP Recommended

Hi:

 

This is the driver support page for your notebook's model series.

 

Laptop HP 15s-fq2000 Downloads de software e drivers | Suporte ao cliente HP®

 

The only suggestion I can offer if you have not done so already, would be to install the audio driver.

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‎02-24-2021 07:55 AM

HP Recommended

Thanks again Paul,

it solved the issue. 

 

Thanks again for your quick support.

 

Regards

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‎02-24-2021 07:56 AM

HP Recommended

You're very welcome.

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‎02-27-2021 03:52 AM

HP Recommended

I had the same issue, and it solved

thank you

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‎02-27-2021 06:38 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

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