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paucar
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Solved!

HP Laptop 15S-FQ2010NP - sound issue

HP Recommended
HP Laptop 15S-FQ2010NP
Microsoft Windows 10 (64-bit)

Hi Team,

 

After solved the issue with the storage and after installed Win10 x64 with all updates. now i have an sound issue.

 

The sound that came from the jack it works fine, but the sound that cames from the laptop column cames with noise and the music is not understandable.

 

Can be an driver issue?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 6
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HP Recommended

Hi:

 

This is the driver support page for your notebook's model series.

 

Laptop HP 15s-fq2000 Downloads de software e drivers | Suporte ao cliente HP®

 

The only suggestion I can offer if you have not done so already, would be to install the audio driver.

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Paul_Tikkanen
Level 21
Level 21
143,536 67,100 22,529 34,626
Message 2 of 6
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HP Recommended

Hi:

 

This is the driver support page for your notebook's model series.

 

Laptop HP 15s-fq2000 Downloads de software e drivers | Suporte ao cliente HP®

 

The only suggestion I can offer if you have not done so already, would be to install the audio driver.

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paucar
Author
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Thanks again Paul,

it solved the issue. 

 

Thanks again for your quick support.

 

Regards

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Paul_Tikkanen
Level 21
Level 21
143,536 67,100 22,529 34,626
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HP Recommended

You're very welcome.

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Ana_Sofia
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I had the same issue, and it solved

thank you

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Paul_Tikkanen
Level 21
Level 21
143,536 67,100 22,529 34,626
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HP Recommended

Anytime.

 

Glad to have been of assistance.

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