HP Laptop 15S-FQ2010NP - sound issue

[paucar]

Hi Team,

After solved the issue with the storage and after installed Win10 x64 with all updates. now i have an sound issue.

The sound that came from the jack it works fine, but the sound that cames from the laptop column cames with noise and the music is not understandable.

Can be an driver issue?

Thanks

[Paul_Tikkanen · Accepted solution]

Hi:

This is the driver support page for your notebook's model series.

Laptop HP 15s-fq2000 Downloads de software e drivers | Suporte ao cliente HP®

The only suggestion I can offer if you have not done so already, would be to install the audio driver.

[paucar]

Thanks again Paul,

it solved the issue. 

Thanks again for your quick support.

Regards

[Paul_Tikkanen]

You're very welcome.

[Ana_Sofia]

I had the same issue, and it solved

thank you

[Paul_Tikkanen]

Anytime.

Glad to have been of assistance.