cancel
Showing results for 
Search instead for 
Did you mean: 
DesertHaze
Level 1
8 4 0 0
Message 1 of 2
251
Flag Post

Solved!

HP Pavilion 15-Cs0xxx mic static

HP Recommended
HP Pavilion 15-Cs0xxx
Microsoft Windows 10 (64-bit)

So this issue has started recently, as of now the troubleshooter has not been able to detect a problem. I have updated everything using the HP assistant and through the system windows 10 updater. The issue that I have is whenever I speak into the microphone they have a static noise that happens. It makes me sound like a robot and limits the communication ability I can have with others. If anyone has any tips or can help me fix this I would be extremely grateful.

1 ACCEPTED SOLUTION

Accepted Solutions
banhien
Level 19
Level 19
94,870 93,527 12,293 26,129
Message 2 of 2
Flag Post
HP Recommended

@DesertHaze 

 

Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,
                 https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104010.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
banhien
Level 19
Level 19
94,870 93,527 12,293 26,129
Message 2 of 2
Flag Post
HP Recommended

@DesertHaze 

 

Please do a clean install Audio software/driver, this should help.


(a) Download the following driver and save on your computer,
                 https://ftp.hp.com/pub/softpaq/sp104001-104500/sp104010.exe
(b) Go to Device Manager, Sound to uninstall sound driver (Realtek) and reboot,
(c) Right click downloaded file and select Run as administrator,
(d) Reboot again.


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation