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MrAncalagon
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Solved!

HP Pavilion dv6000 can't find sound card update

HP Recommended
Pavilion dv600
Microsoft Windows XP

Hello , i was looking for sound card driver update and i failed i found nothing.

 

My laptop is HP Pavilion dv6000

Product number is [Personal Information Removed]

Serial number is [edited]

Product key is [edited]

 

I hope someone will help me , king regards!

1 ACCEPTED SOLUTION

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A4Apollo
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Message 2 of 2
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HP Recommended

Hey there! @MrAncalagon, Thanks for stopping by the HP Support Community!

 

I have checked the records and I see the PC you are using is an obsolete product.

 

And there no drivers available from HP for your PC.

 

Refer this article to know more information about the retired policy. Click here

 

If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update.

 

You have to update the drivers on the PC using the windows update. 

 

Also, you can try uninstalling the audio drivers from the device manager and install the latest drivers using the HP support assistant.

 

Refer this article to know more information about using HP support assistant. Click Here

 

Run a system diagnostics test on the PC and check if it the hardware components on the PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC. Click Here

 

Lastly, if the test fails it is a hardware issue with the PC and it's time for you to upgrade the PC to a new one.

 

Hope this helps!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

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1 REPLY 1
A4Apollo
Retired
Retired
17,747 17,497 1,301 2,104
Message 2 of 2
Flag Post
HP Recommended

Hey there! @MrAncalagon, Thanks for stopping by the HP Support Community!

 

I have checked the records and I see the PC you are using is an obsolete product.

 

And there no drivers available from HP for your PC.

 

Refer this article to know more information about the retired policy. Click here

 

If drivers were not downloaded automatically by Windows Update, use Device Manager to refresh the driver from Windows Update.

 

You have to update the drivers on the PC using the windows update. 

 

Also, you can try uninstalling the audio drivers from the device manager and install the latest drivers using the HP support assistant.

 

Refer this article to know more information about using HP support assistant. Click Here

 

Run a system diagnostics test on the PC and check if it the hardware components on the PC are functioning correctly.

 

Refer this article to know more information about running system diagnostics on your PC. Click Here

 

Lastly, if the test fails it is a hardware issue with the PC and it's time for you to upgrade the PC to a new one.

 

Hope this helps!

 

I hope you have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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