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wontbuyanother
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Message 1 of 2
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HP Pavilion mic only hears me if I'm REALLY close to screen

HP Recommended
HP Pavilion
Microsoft Windows 10 (64-bit)

Since I've had to sign in, you already know the products I've bought from you. Please help me fix the mic problem on my hp pavilion, which only picks up my voice if I'm practically pressed to the screen. I can hear people on zoom or facetime, but if I move to one side or if two of us are sharing the laptop, they can't hear properly.

1 REPLY 1
praveenbv
HP Support Agent
HP Support Agent
6,087 6,085 266 339
Message 2 of 2
Flag Post
HP Recommended

Hi @wontbuyanother,

 

Welcome to the HP Support Community.  

 

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

 

Have a great day!  

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

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