LegendSoma Student
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HP Pavillion Sleekbook Sound Shuts Off, requires restart each time.

HP Pavillion Sleekbook 15
Microsoft Windows 10 (64-bit)

So, my laptop's sound just randomly stops at points. Restarting my computer fixes the issue, but it happens again after some time. Also, whenever this happens, any video I'm watching, specifically on Youtube, seems to go into this permanent buffering mode. Is there anyway to fix this?  I'm running Windows 10 64-bit on an HP Pavillion Sleekbook 15.

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HP Pavillion Sleekbook Sound Shuts Off, requires restart each time.

Hi @LegendSoma,


Welcome to the HP Forums!


You have come to the right place to ask questions, find solutions and get help from others in the community! 


I have read that your HP Pavilion 15 Sleekbook is having issues with the Sound. I have checked and it seems that it could be a Flash Player issue. Here is something that might help.


Here is a link to help resolve the speakers and sound not working correctly. The link to using the Windows troubleshooting tool is the best for this situation.


If this does not help I would uninstall the Realtek HD Audio and any other that are listed in the Device Manager, click the arrow next to Sound video and games controller to expand that category.
Right-click on he IDT High-Definition (HD) Audio and select Update Driver Software.
Choose the option to Search Automatically for Updated Driver Software.

The Notebook should find and automatically install the updated driver.
After the installation is complete, restart your Notebook.


Please let me know if this information helps you resolve the issue by marking this post as Accept as Solution, this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!  




Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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