• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-12-2020 12:48 PM

HP Recommended
Product: HP Probook 450 G6
Operating System: Microsoft Windows 10 (64-bit)

Hi Community,

I have an HP Probook 450 g6 laptop. I'm trying to conduct zoom meetings with it. I have used several types of external microphones, the output sound is very low. I've tried the microphones on other computers, and the sound was great. 

It does not matter where I connect the microphone. Both USB and combo jack headset microphones produce the same low quality sound.

 

I've gone into all sound and audio checks, I have the audio drivers updated, HP assistant claim thee are no problems, and the boost slide does not appear on the configuration  panel. 

 

Seems like the microphone is not getting enough power. Can anyone help?

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.