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GregWB
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HP Spectre X36013 Sound Vibration

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HP Spectre x360 - 13t-aw000 CTO
Microsoft Windows 10 (64-bit)

My laptop housing vibrates with the speaker sound while playing content or especially during video calls.  If I press down on the right side of the housing, the vibration stops.  It appeas that the housing on the right side is vibrating and not properly secured.  The laptop is relatively new and still under warranty. Is this a Mfg problem?  What should I do?  Its most irritating.

 

 

1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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@GregWB I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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