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‎12-15-2019 06:28 AM

HP Recommended
Product: HP Spectre x360 - 15t-df100 CTO
Operating System: Microsoft Windows 10 (64-bit)

I have HP Spectre x360 - 15t-df100 CTO
HP Spectre X360 15t GEM CUT Design Convertible Laptop 9th Gen Intel 6-Core i7-9750H 2.6Ghz, 16GB, 1TB SSD, FP, Webcam kill switch, 15.6 Inch 4K 3840x2160 Touchscreen, GTX 1650 4GB, Win 10, Black-Gold

Two very annoying things are - speakers - when I play piano - the whole speaker cracks and fizzes also some voice . I tried changing drivers and Power plus f6 but did not work very annoying. I thing it is hardware level

Two very annoying things are - speakers - when I play piano - the whole speaker cracks and fizzes also some voice . I tried chaning drivers and Power plus f6 but did not work very annoying. Any help would be appreciated

2 REPLIES 2

‎12-15-2019 12:34 PM

HP Recommended

@sammy234z 

 

Please try to perform a clean install Audio software/driver:

 

  (a) Download the following software and save on your computer

        https://ftp.hp.com/pub/softpaq/sp97001-97500/sp97021.exe

  (b) Go to Device Manager to uninstall Realtek sound then reboot,

  (c) Right click downloaded file and select run as Administrator,

  (d) Reboot machine.

 

Hope this helps

 

Regards.

BH
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‎12-16-2019 01:25 AM

HP Recommended

Nope does not work

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