05-17-2016 03:31 PM - edited 05-17-2016 03:35 PM
I am having issues with my newly bought HP device.
My audio jack does not seems to be working. I updated the drivers and searched for solutions but was not able to fix it.
Neither my earphones nor my external loudspeakers work when I try to plug them in. When I play a video sound comes through the internal speakers, as soon as I plug in my earphones or external loudspeakers, the video stops playing and the sound stops. It does not matter wether I am in google chrome or microsoft edge.
I also had a problem with opening these browsers, sometimes these suddenly decide not to open anymore and I have to restart my laptop in order to continue. I hope these problems don't persist..
EDIT: Also in the 'Playback' devices window I am not able to configure the external speakers or headphones.