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HP Recommended
Microsoft Windows 10 (64-bit)

Dear HP Expert ,

 

My company start using the latest model notebook  HP EliteBook X360 830 G8 notebook ,currently alot user facing same issue after change to this model.

 

Issue: During webex /mircosoft team meeting, the headset audio device will disconnected ,during meeting.

below is the image.

 team1.JPGjabra1.JPG

 

I tried updating latest bios version 1.09.10  and audio driver download from HP website.

but still not able solved.
For my side I got try claim warranty mainboard ,after HP vendor change mainboard also facing same issue.
I suspect the audio driver got issue.
Please advise  and assist.

 

Urgent..

 

Thanks and Best Regards

Dickson lee

 

1 REPLY 1
HP Recommended

anyone can help?

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