cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
kiyolsakie6
New member
1 0 0 0
Message 1 of 2
163
Flag Post

HP audio help

HP Recommended

I bought an HP envy x360 that came installed with a Realtek HD audio SST driver and Bang and Olufsen controls. Any audio that plays through the headphone jack sounds awful. I've sent the laptop back once and tried reinstalling the driver but every time the problem continues or the Bang and Olufsen equalizer disappears. Can anyone think of a solution for this?

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
14,452 14,397 1,437 1,746
Message 2 of 2
Flag Post
HP Recommended

Hi @kiyolsakie6

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation