Create an account on the HP Community to personalize your profile and ask a question
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
10-26-2020 07:38 AM
I bought an HP envy x360 that came installed with a Realtek HD audio SST driver and Bang and Olufsen controls. Any audio that plays through the headphone jack sounds awful. I've sent the laptop back once and tried reinstalling the driver but every time the problem continues or the Bang and Olufsen equalizer disappears. Can anyone think of a solution for this?
1 REPLY 1
10-29-2020 11:58 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number of your computer.
Follow the steps in the below article to find the product details.
Look forward to hearing from you and you have a great day!
I am an HP Employee
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community