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Locked

‎11-04-2019 06:54 AM

HP Recommended
Product: HP pavilion dv6-6b19wm entertainment pc
Operating System: Microsoft Windows 10 (64-bit)

Hp pavilion dv6-6b19wm make a buzz noise and hung with windows logo until I press a key before the noise will stop and it will boot complete. I change d Ram but same tin, changed d position of the Ram on d second slot but am still experiencing it

1 REPLY 1

‎11-06-2019 11:56 AM

HP Recommended

@Tectt

 

I suggest you run a System Test from the F2 diagnostic to confirm the Hardware Functionality

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
 

Keep me posted how it goes

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

 

KrazyToad
I Am An HP Employee

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