Hard drive died, had to reinstall OS, sound isn't as good as before.

[Puku]

Hello!

I have an Hp Pavilion 17 Notebook PC with an AMD A10-5750M APU with Radeon HD Graphics 2.50 GHz (Don't know if this info is helpful) and says on the machine that it has DTS Sound + Solution. 

Recently my hard drive failed and I've lost everything that I know of. I had to reinstall Windows 8 and update Windows 8.1 onto my new hard drive. I don't know if that means all of the original bells and whistles are gone, then. The reason I am wondering this is because a lot of things my machine came with when I first bought it are no longer available. 

So now to the question at hand for this topic;

I'm pretty sure the sound volume and quality my computer had before are now not as good anymore. I'm wondering if this is why, and how can I fix it? I feel like I can barely hear anything anymore, even with the volume at max with everything...

Oh please, I hope someone can help me! Thank you so much in advance!

[Paul_Tikkanen]

Hi:

What is the full model number or product number of your notebook?

The product number can be found on the same sticker as the serial number.

[Puku]

I was finally able to find this where the battery pops out..

Product:    E7N78UA#ABA

Model:       17 - e056us

Thank you!

[Paul_Tikkanen · Accepted solution]

You're very welcome.

The only suggestion I can offer, would be to install the audio driver from your notebook's support page, and restart the PC.

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-17-e000-notebook-pc-series/5375409/mode...

[Puku]

I think that may have helped. Thank you! 🙂

[Paul_Tikkanen]

You're very welcome.