08-09-2016 07:10 AM
I have an HP Pavilion 17 Notebook PC. Over the past few months my headphone jack has not been working properly.
It started off with the headphones having to be held in a certain place to prevent sound coming out of the speakers at the same time as the headphones (I have tried every pair of headphones i own) . Over time, this has been getting worse and now, sound comes out of the speakers regardless of whether i have any heaphones plugged in.
The headphone jack is really wobbly and i'm assuming i'll need to take my pc to a repair shop?
Thanks in advance
08-09-2016 05:11 PM
Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the headphone jack. I will be glad to help you.
This sounds like a hardware issue with the jack.
Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.
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