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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎12-03-2020 10:46 PM

HP Recommended
Product: HP ENVY x360
Operating System: Microsoft Windows 10 (64-bit)

HP Audio issue.jpgHI Team,

Greetings!

3.5mm jack headphones were working fine. Unfortunately now the headphones, (this is branded new) are not detecting any sound. If I remove the jack from my laptop, I can hear sound in the Laptop speaker. But not in headphones. I did all the troubleshooting for audios, but still it is not working.

I see one thing, the control panel ==> sound ==>, there i can see only speakers and that is blinking. looks somehow headphones are not detecting the audio. 

Could someone help me resolve this issue? Thanks in Advance.

 

Thanks,

Ranjith

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