• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Hp Probook 450 G4
Microsoft Windows 10 (64-bit)

Hi,

 

My headphones were working perfectly fine up until today. I removed the headphones and plugged it back in and laptop didn't recognized it. I've tried resolving the issue by:

 

  • Disable/Enable device
  • Uninstall/Install driver
  • Troubleshooting
  • HP Support Assistant
  • Enable Headphone checkbox in BIOS (it was already enabled)
  • Reset to default settings in BIOS
  • Reset to default settings in Audio controls
  • Updating Audio Drivers

But still my headphones are not working. I've also tested it multiple other headphones but no use. My headphones are fine and when I access BIOS the sound does come from the headphones (I don't know if it's relevant). But I can't seem to get it to work. 

 

Please help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.