09-12-2016 04:57 AM
09-13-2016 12:32 PM
Thanks for accessing the HP Support Forums for extra support! I see that you are experiencing issues with the headphone not working properly. I will do my best to assist you with this issue.
Resolving Headphones and Headset Problems. Although these steps are for Windows 8, the steps will be the same Windows 10.
If this helps you to reach a solution, please click the "Accept as Solution" button. If you wish, to say thanks for my effort to help, click the "Thumbs Up" to give me a Kudos. Please let me know the outcome. Have a nice day!
I work on behalf of HP
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