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‎03-22-2017 06:02 AM

HP Recommended
Product: ProBook 6465b
Operating System: Microsoft Windows 10 (64-bit)

Speakers are fine, but on plugging in headphones they go mute, and so are the headphones.  Yesterday they worked perfectly.  Have checked with three sets of phones- same result. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-22-2017 06:35 AM

HP Recommended

Thanks for your feedback.

 

Here is the drivers available for your model http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5100168

 

You might try to reinstall the driver your PC to resolve the issue.

 

Thanks

Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-22-2017 06:35 AM

HP Recommended

Thanks for your feedback.

 

Here is the drivers available for your model http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=5100168

 

You might try to reinstall the driver your PC to resolve the issue.

 

Thanks

Click on the "Thumbs up"button on the bottom to say "Thanks"

Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Was this reply helpful? Yes No
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